Kavix

WhatsApp business solutions

Run your business where your customers already chat.

We connect your business to the WhatsApp Business Platform: automated order flows, support bots, appointment booking, catalogs and broadcast campaigns that plug into your website, POS and CRM. Built for restaurants, retail and large companies alike.

What you get

  • WhatsApp Business Platform (Cloud API) setup and verification support
  • Automated flows: orders, bookings, FAQs, status updates and payments
  • Catalog and menu messages with click-to-order
  • Approved message templates and broadcast campaigns
  • Shared inbox with human handover for your team
  • Integrations with your website, POS, CRM and payment links

Tools

  • WhatsApp Business Platform
  • Cloud API
  • Webhooks
  • Next.js
  • Postgres

How we work

  1. 01

    Discover

    We learn your goals, users and constraints, then agree a clear scope and timeline.

  2. 02

    Design

    Wireframes and a visual direction you approve before any heavy build work.

  3. 03

    Build

    Weekly demos on a live preview link so you always see real progress.

  4. 04

    Launch & grow

    Deployment, monitoring, SEO setup and a plan for what to improve next.

Questions

Who is this for?

Restaurants and cafes, retail and D2C brands, clinics, schools, real estate and large companies that handle high volumes of customer conversations.

Do we need the official WhatsApp Business API?

For automation and campaigns at scale, yes. We set up the Cloud API connection, your business verification and message templates with you.

Can a human take over from the bot?

Yes. Conversations can be handed to your team in a shared inbox at any point, and handed back to the flow afterwards.

Can customers pay inside the chat flow?

We can send payment links (for example Cashfree or Razorpay) in the conversation and update the order when payment completes.

Related services

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