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Website maintenance: what you should actually be paying for
Updates, monitoring, backups, security and improvements: what a good maintenance plan includes and what to question.
Kavix Team · 1 min read
A website is not a one-off purchase. Dependencies age, browsers change and content needs updating. Maintenance is how you avoid unpleasant surprises.
What a good plan includes
- Monitoring: uptime and deployment checks so problems are caught fast.
- Updates: dependency and security patches applied regularly.
- Backups: automated, and actually tested for restore.
- Bug fixes: with a clear response time.
- Improvement hours: a monthly block for changes, content updates and small features.
- Performance and SEO checks: keeping Core Web Vitals and indexing healthy.
Questions to ask
- What is the response time for urgent issues?
- What counts as a fix and what counts as new work?
- Do unused hours roll over?
- Will I receive a monthly report?
Signs you need it
Pages feel slower than before, updates keep getting postponed, nobody knows when backups last ran, or you only hear about downtime from customers.
Our maintenance retainers are priced to scope. For what affects the build itself, see website cost factors.
Frequently asked questions
Is maintenance necessary for a small site?
Yes, even small sites need updates and monitoring. The scope and cost can simply be smaller.
- #maintenance
- #security
- #monitoring
- #retainer
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Monitoring, updates, fixes and improvements on a monthly retainer.
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